AGB – General Terms and Conditions

All orders placed with us by customers are subject exclusively to the following General Terms and Conditions in the version valid at the time of the order. Deviating terms and conditions of the customer shall not be recognized unless we have approved their validity in writing.

1. conclusion of contract and withdrawal
With the order our terms of delivery are recognized. A purchase contract is concluded between masterminds.cc and the customer when an order is accepted by masterminds.cc by order confirmation or by delivery. The customer undertakes to check the order confirmation for obvious errors; any discrepancies between the order, confirmation and delivery must also be reported immediately.

masterminds.cc is entitled to withdraw from the contract if there are database errors or if offered articles are not available for a longer period of time. Customers will be notified of this immediately.

2. prices
Our information on prices does not constitute an offer, but merely serves to provide the customer with non-binding information to the best of our knowledge and belief. Only the sales price at the time of delivery is binding. Invoicing is in EUR, foreign prices are converted at the current daily exchange rate. We only supply special offers while stocks last.

3. delivery conditions and notifications

3.1. Delivery times
Digital products are activated or made available immediately after receipt of payment. Physical products that we have in stock will be dispatched no later than 1 working day after receipt of the order.

In exceptional cases, book shipments may take several days to arrive by post. Therefore, no claims can be made for delays in delivery that are not the fault of masterminds.cc.

3.2. Partial deliveries
masterminds.cc is entitled to make partial deliveries.

4. terms of payment
The purchase price is due immediately upon payment by bank transfer, credit card or Paypal, without deduction of discount. If payment is made by cash on delivery, the amount is due upon delivery of the goods. We charge processing fees for unjustified deductions.

We expressly reserve the right to exclude certain payments in individual cases or to deliver only against advance invoice.

If the customer’s bank refuses to honor the direct debit, masterminds.cc is irrevocably authorized to obtain the customer’s name and current address from the bank. The amount due plus processing costs and bank charges will then be invoiced.

In the event of late payment, default interest shall be charged at a rate of 5% above the prime rate of the European Central Bank.

5. shipping costs
Within Germany, we deliver free of shipping costs to the address specified by the customer. For shipments abroad, the actual shipping costs incurred will be charged.

Shipment is at the expense and risk of the customer. The customer must notify the carrier / parcel service of any transport damage within three days of delivery.

6. retention of title
The goods remain the property of masterminds.cc until full payment has been made (retention of title in accordance with § 449 BGB).

7. right of revocation and withdrawal of the customer
In accordance with the provisions of the Distance Selling Act, the customer has the right to revoke the purchase contract within a period of 14 days after receipt of the goods without giving reasons. The revocation must be sent in writing to:

masterminds.cc
Lohmühlweg 1
65187 Wiesbaden

or by e-mail to
hello[at]masterminds.cc

or by returning the goods with postage paid.

The right of withdrawal does not apply to the delivery of software, audio or video recordings, provided that the data carriers delivered in their original packaging and sealed have been unsealed by the customer. Unstamped returns will not be accepted.

Furthermore, the customer has a money-back guarantee for a period of 30 days. In order to return the goods within this period for a refund of the purchase price, proof must be provided that at least the book “Fearless Code” has been read, as otherwise the minimum condition for a return is not met, or the customer has not made a reasonable minimum effort to implement the teaching material offered. To provide this proof, the Fearless Code Test must be passed. If the test is passed, the customer is automatically shown the information required to return the goods.

8. warranty and liability
The customer must immediately complain about goods that were not ordered, incorrectly delivered or defective. We will immediately exchange the goods for goods in perfect condition without the customer incurring any additional costs. In the case of items that are no longer available, the sales price will be refunded. Further claims are excluded.

masterminds.cc is only liable for gross negligence and intent. Liability for faulty services caused by third parties is excluded.

9. data protection
masterminds.cc is entitled to electronically store the customer data resulting from the order and delivery traffic and to process it within the scope of this business relationship. The data will not be passed on to third parties unless this is necessary for the execution of the order.

10. copyright
All rights of distribution of the books, software, videos, data carriers and documents supplied by masterminds.cc are reserved: also by radio, television or other means of communication, photomechanical or audio reproduction as well as partial reprinting.

11. place of jurisdiction / place of performance
Place of jurisdiction and place of performance for our claims arising from all deliveries / services is Wiesbaden, Germany, unless otherwise regulated by law.

12. severability clause
If individual provisions of the purchase contract are or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provisions shall be replaced by the respective statutory provisions.

Questions about the terms and conditions? Write an email to hello[at]masterminds.cc